Notice to the consumer on the right of withdrawal
Sales of products via the Internet are governed by Legislative Decree no. 185 of 22/05/1999 which regulates the matter of distance contracts, that is, carried out outside commercial premises. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and obtain reimbursement of the expense incurred. This right is reserved exclusively for natural persons (consumers), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to any professional activity carried out. To exercise the right of withdrawal it is necessary to send, within 10 working days of receipt of the goods, a communication in which the desire to withdraw from the contract is expressed. The only non-refundable costs required are those of shipping the product. The right of withdrawal is totally lost if the returned product is not intact, that is:
Lack of original packaging
Damage to the product for reasons other than transport Customers who purchase with a VAT number cannot exercise the right of withdrawal Procedure for exercising the right of withdrawal If you have made a purchase on our site and want to withdraw from the purchase, you will need to follow this simple procedure: Send to firstname.lastname@example.org, within 10 working days of receipt of the goods, by registered letter with acknowledgment of receipt, a communication in which you express the right to withdraw from your purchase. Provide, using a courier of your choice, to ship the product carefully packaged in the original packaging. To insure the shipment against theft and transport damage and to bear the relative costs. If the returned product has not been insured for the value indicated on the invoice, in the event of damage or loss occurring during transport, DAWOSUB reserves the right to charge for any damage suffered by withholding them from the amounts to be reimbursed.
DAWOSUB is not responsible for damage or loss, direct and / or indirect, deriving from means of transport, for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other non-attributable fact. directly to DAWOSUB